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Frequently Asked Questions
Please read our FAQ before sending us a message.
What are the delivery charges for orders from the Online Shop?
Delivery charges are calculated when an order is generated, prior to check out. You will be given all Fedex options that are selectable on a per order basis. Select your preferred delivery method and continue checkout.
Which payment methods are accepted in the Online Shop?
All four major credit cards are accepted by Enviro Cams along with verified PayPal accounts as well.
How long will delivery take? And where is my order shipping out of?
Your order is shipping out of Kemp, TX which is right outside of Dallas, TX. Since we are centrally located all delivery addresses in the contiguous 48 US states normally deliver within 4 business days.
How secure is shopping in the Online Shop? Is my data protected?
Your data is completely protected. All of the processing is done directly through third party verification. We will never have access to your CC details.
What exactly happens after ordering?
Once your order is placed your equipment is built and fully tested prior to it being packaged, quality checked at every step of the process and then it will be shipped via your preferred method. Once the package has been picked up via our courier you will be emailed tracking information so you know exactly when to expect your order.
Do I receive an invoice for my order?
Absolutely. An invoice will be emailed to you as soon as you place your order. Your order will be generated on this end at the same time and will be fulfilled in the order it was received.